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COMPANY OVERVIEW

Company Description:

CONDITIONS OF EMPLOYMENT

JOB OUTLINE

Job Introduction

• Lead and Manage a team in different areas
• Ensuring service standards are in line with or above client expectations.
• Liaise with the other F&B Supervisor(s) to ensure seamless delivery of all assignments and responsibilities.
• To comply with all Company' policies and procedures.

Role Responsibility

1. Oversee the service of all food & beverages Operation.
2. Apply attention to detail to the way in which food and drinks are presented ensuring the customer receives a quality product every time.
3. Be passionate about food, beverage and customer service, seeking to ensure that the highest standards are met at all times.
4. Actioning customer compliments by praising staff and resolve complaints satisfactorily, referring to the Line Manager where necessary.
5. Liaise with chef on duty to ensure seamless food service and ensure good communication with head chef to provide feedback on food service.
6. Prepare several reports related to competition, trends, markets study, etc..
7. Identifying and maximize up selling opportunities for profitable sales growth.
8. A proactive attitude to continuous improvement is visible with regular meetings to review service delivery including service styles and menu offers as well as positive customer feedback, ensuring that the whole team is engaged in this process.
9. Report and liaise regularly with management team regarding departmental performance and ensure they are informed of any relevant information or issues.
10. Knowledge of health & safety and food safety in a catering environment.
11. Carry out training as required ensuring that your team have the skills needed to excel.
12. Positive team culture and high levels of productivity and employee engagement are demonstrated.
13. Attend weekly team meetings to maintain levels of communication across the team.
14. Able to work on own initiative within a team environment.
15. A positive working relationship with the client is evident
16. Financial accountability – achieving monthly targets and departmental figures reporting, including P&Ls.
17. Setting up weekly and monthly targets for the team.

Essential

• Previous track record in a similar role
• Proven leadership skills to lead and motivate a team
• Competent IT skills including MS Word, MS Excel and MS Outlook
• Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels
• Good time management and organizational skills
• Ability to work well under pressure managing multiple workloads
• Ability to achieve and set standards and operate to performance criteria, with particular regard to hotel operations
• Knowledge of Health and Safety and Food Safety
• Able to demonstrate attention to detail and adherence to standards
• Positive approach to learning in role and identifying own training needs as appropriate
• Self-motivated with a sense of own initiative
• Ability to work effectively as part of a team
• Basic Food Hygiene Certificate
• Experience of delivering training using company guidelines
• Experience in working with Point of Sales Systems

REQUIREMENTS

DATE:                  

CLIENT’S SIGNATURE:

Position Overview

We are seeking a highly skilled and experienced Senior Information Security Specialist to join our team and serve as a cornerstone of our cyber defense strategy. You will be responsible for designing, implementing, and maintaining our cyber security posture. This is a hands-on technical role that requires deep expertise in security technologies, threat analysis, and incident response, coupled with the strategic vision to guide our long-term security roadmap. You will act as the subject-matter expert for all information security matters.

Key Responsibilities

• Develop, support, and advance strategies, policies, programs, and projects designed to continually improve and enhance cyber and information security posture and resiliency.
• Oversee compliance with applicable laws, rules, and regulations related to cyber and information security
• Collaborate with the compliance team to define and implement policies, standards, and guidelines that ensure proper logging of user activities and access to sensitive data, supporting insider risk management initiatives
• Regularly review the operation of security controls and recommend changes designed to improve effectiveness and/or counter emerging risks
• Make appropriate recommendations for security enhancements to the line manager or any external vendor providing services including tools, technologies, services, policies, procedures, and other areas as needed
• Lead efforts to evaluate and select vendors for security assessments, penetration testing, and other similar security services
• Work with multiple stakeholders (Internal and External) to identify areas for cyber risk reduction in the IT Infrastructure
• Serve as a subject matter expert during internal and external security audits.
• Lead and manage the response to security incidents, including investigation, containment, eradication, and post-mortem analysis.
• Oversee and enhance security monitoring systems, ensuring appropriate alerts and timely analysis of security events.
• Manage the vulnerability remediation lifecycle, coordinating patching and configuration changes with IT and development teams.

Required Qualifications and Skills

• Minimum 5 years of dedicated experience in an Information Security role, with at least 2 years in a senior or lead capacity.
• Expert knowledge of network security technologies, including firewalls, VPNs, IDS/IPS, network access control (NAC), and secure network architecture.
• Strong practical experience with public cloud security platforms, including Identity and Access Management (IAM), security group management, and cloud-native security services.
• Deep understanding of operating system security ,virtualization, and container security
• Hands-on experience with Security Information and Event Management (SIEM) tools, DLP tools ,log analysis, and developing custom detection rules.
• Certifications such as CISSP, CISM, CEH, or CompTIA Security+ are highly desirable.

Key Competencies

• Excellent written and verbal communication skills, with the ability to explain complex security concepts to technical and non-technical audiences.
• Fluency in French (written and spoken) is mandatory; English proficiency is also required.
• Proven ability to lead and manage security projects and initiatives with minimal supervision.
• Strong analytical and problem-solving skills for investigating and resolving security incidents and vulnerabilities.
• Ability to work collaboratively with cross-functional teams (IT Operations, Software Development, Legal, etc.).
• High ethical standards and commitment to confidentiality.
• Flexibility to travel within the African continent as needed.
• Willingness to undertake regular travel to entities on the African continent for security assessments, incident management, and project delivery, with flexibility for short-notice assignments.